With 20 years of performance
improvement experience, NextWave Performance understands the “real-world” needs of
businesses…
Our key capabilities include:
Process Analysis: The NextWave Performance team excels in
rapid assessment of process performance. In less than 2 weeks, we can
assess the performance of one of your key processes and deliver a series of
recommendations for improvement.
Process Management: We believe strongly that all processes -
redesigned or not - should have a comprehensive process management system in
place. How do you measure the process? How do you report results?
How do you determine if improvements are required? How do you train new
employees on the process? These are all questions that NextWave
Performance's Process Management methodology can answer.
Decision Support Services: What kind of impact can you
expect from the implementation of a new system or a major change to
a process? Will the change help or hurt the bottom-line?
NextWave Decision Support Services help answer these questions -
prior to making a costly investment.
Performance Infrastructure Development: Many of today's popular
"improvement" methodologies spend lots of time of teaching people how to use
various tools without teaching the business how to most effectively deploy
those tools. Whether you are implementing Six Sigma, ITIL, BPR, or another program,
our Infrastructure team can help you set up an effective management system to
guide the implementation of your improvement methodology.
Facilitation Services: Even if you have process/quality
experts within your organization, you may determine that you need a skilled,
professional facilitator for your redesign session, your executive
"visioning" session, or other activity. NextWave's facilitators all
have a minimum of 15 years of facilitation experience and can help you get
the results you need in the minimum time possible.
