Understanding, ideation, prototyping, and iteration. It doesn't sounds like your typical "process consulting" project does it?
Our key capabilities include:
- Process Experience Design (PXD): The days of sitting bored in a closed-off conference room with 20 of your closest friends to redesign a process are over. NextWave uses our cross-industry experience combined with design thinking and our next-generation redesign tools to quickly and effectively design a successful process. Field work, prototyping and continuous deployment are all hallmarks of NextWave's PXD methodology.
- Process Analysis: The NextWave Performance team excels in rapid assessment of process performance. In less than 4 weeks, we can assess the performance of one of your key processes and deliver a series of recommendations for improvement.
- Process Management: All processes - redesigned or not - should have a comprehensive process management system in place. How do you measure the process? How do you report results? How do you determine if improvements are required? How do you train new employees on the process? These are all questions that NextWave Performance's Process Management methodology can answer.
- Performance Infrastructure Development: Many of today's popular "improvement" methodologies spend lots of time of teaching people how to use various tools without teaching the business how to most effectively deploy those tools. Whether you are implementing Six Sigma, ITIL, BPR, or another program, our Infrastructure team can help you set up an effective management system to guide the implementation of your improvement methodology.
